Powered by Prologic Software

The AI front desk your customers message before they call.

Ivo answers questions about your business the moment someone lands on your site — call-out fees, opening hours, what you cover — grounded only in facts you give it, and captures every enquiry as a lead so nothing sits in a missed call.

See it answer a real question Talk to Prologic
< 2sto a grounded answer
1 script tagto embed on any site
0made-up answers — it quotes you, verbatim
What Ivo does

Not a generic chatbot. A front desk that only says what's true.

Every business gets its own Ivo, briefed on nothing but the facts you give it — your prices, hours, coverage area, policies. If it isn't in your fact sheet, Ivo says so instead of guessing.

Grounded, quote-verified answers

Ivo has to return the exact sentence it's quoting from your fact sheet before an answer is trusted. No match, no answer — it says it'll pass the question on instead of inventing one.

zero-hallucination by design

Captures the lead, not just the question

Name, phone, postcode, the job, a preferred time — Ivo gathers it mid-conversation and saves it the moment it's actionable, emergency jobs flagged separately.

straight to your inbox

Knows what it shouldn't guess at

Mentions of gas, carbon monoxide, fire or electrical danger are caught before the question ever reaches the AI model — and get a safety-first response every time, by design, not by prompt.

deterministic safety checks

Gets smarter from what it couldn't answer

Every question Ivo can't ground gets logged for you to review. Answer it once in the owner panel and Ivo folds it straight into that business's facts — ready for the next customer who asks.

owner panel, no redeploy needed
Demo

A real exchange, the way Ivo actually answers.

This is a sample conversation with Ivo configured for a plumbing & heating business — the same grounding and lead-capture behaviour every Ivo runs on, whatever trade it's briefed for.

  • Verbatim answers — the price Ivo quotes is the price in your fact sheet, word for word.
  • Honest gaps — asked about something it doesn't cover, it says so and offers to take a message.
  • Lead-ready — once there's a real job behind the question, it starts gathering contact details.
Demo BusinessIvo Demo Agent · online
Hi, what's your call-out fee?
Our call-out fee is £45, credited against the job if you go ahead.“Our call-out fee is £45, credited against the job if you go ahead.”
Do you fit smart thermostats?
I don't have that to hand, but I've passed your question on to the team and they'll get back to you. Could I take your name and phone number so they can call you back?
It's Jane, 07700 900123 — kitchen tap's leaking too
Thanks Jane — I've logged the leaking tap and someone will call you on 07700 900123 shortly.
Message Ivo…
How it works

Live on your site in three steps.

1

Give Ivo your facts

A short workshop with Prologic turns your prices, hours, coverage and policies into Ivo's fact sheet — the only thing it's allowed to answer from.

2

Drop in one script tag

No plugin, no platform migration. One <script> tag on your existing site and the chat widget is live.

3

Ivo answers, you get the leads

Customers get instant answers any hour; you get an email the moment a real enquiry comes in, with a panel to review anything Ivo couldn't answer.

Give your customers an answer before they give up and call someone else.

Prologic sets Ivo up for your business — fact sheet, widget, owner panel included.

hello@ivoai.co.uk prologicsw.com